Department

Employment Type

Minimum Requirements

• Bachelor€™s degree (preferable in Business Management, Marketing, Communications or equivalent)
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
• Five (5) years working experience in a support role in an executive office
• Excellent communication (verbal and writing) skills
• Knowledge of SAP preferable
• Member of Chartered Secretaries of Southern Africa preferable

Additional Requirements

If you have not had a response from us within 30 days after the closing date, kindly accept that your application has been unsuccessful.

Specific Operational Requirements

The successful candidate will be required to work:

• An 8 hour day between 08h00 to 16h00
• May be required to work overtime to meet the business needs
• Must be prepared to work shifts when needed

Key Performance Areas

Facilitate Corporate Initiatives

• Coordination of regular feedback or reporting sessions for the CEO.
• Identify corporate initiatives together with the CEO.
• Drive initiatives including escalating concerning issues to CEO or relevant division within the organisation.
• Plan & design initiatives/programmes and proactively monitor overall progress, resolving issues and initiating corrective action as appropriate.
• Ensure projects progress on schedule and within prescribed budget.

Corporate communications

• Develops, assists and oversees CEO related communications including effectiveness of communication.
• Compiles CEO quarterly report to the Board.
• Evaluate, develop and improve communication tools, methods and best practices to be used for CEO/corporate communication.
• Ensures timely requests and compilation of reports from prescribed contributors.

Stakeholder Engagement and Events Management

• Proactively engaging stakeholders to fulfil a business need identified in collaboration with the CEO to completion.
• Manage, builds and maintain strong relationships with key stakeholders in order to achieve business goals.
• Manage internal stakeholder engagement related functions and liaise with other functional leads.
• Responsible for managing corporate events calendar in collaboration with HR to ensure integration into the NBI strategy.
• Plans logistics and manages overall coordination of various activities related to the CEO in order to deliver on events and related communications.

 Executive Office Management

• Develop, monitor and report on financial effectiveness of the Office of the CEO and inform the CEO of any possible deviations, causes and remediation.
• Take personal accountability for resolving queries lodged with the Office of the CEO, and feedback to the CEO upon resolution.
• Act as initial point of contact for escalated internal customer queries and for queries from other external stakeholders.
• Evaluate correspondence and communication prior to it being reviewed by the CEO, and draft responses where appropriate.
• Analyse, interpret and deliver relevant information to the CEO.
• Interface with the executive€™s direct reports and resolve issues Advise the CEO on ongoing issues and programmes including preparation of reports for analysis and action by CEO

Competencies

• Proven ability to handle highly confidential information with discretion, be adaptable to various competing demands and demonstrate high level of customer response.
• Strategic and conceptual thinking
• Strong organizational skills
• High level of maturity and ability to work independently intuitive with solid judgment skills
• Creative and innovative thinker
• Ability to create value proactively and consistently
• Communication (verbal and written)
• Organisation and Attention to Detail
• Time Management
• Interpersonal Skills
• Ethics Integrity and Professionalism
• Planning and Coordination
• Problem Solving, Decision Making and Results Orientation
• Report Writing
• Collaboration/Team Work